The EUNORAU Defender Rack and Fender Set is generally well-received by customers, who appreciate its sturdy construction, comprehensive design, and ease of installation. The included hardware and generally good fit are praised, although some users have noted minor fitment issues depending on their specific e-bike model. The fenders effectively protect against mud and water spray, and the rack provides useful carrying capacity. Some users have suggested improvements like including more detailed instructions or offering different sizes.